BirdEye

BirdEye

BirdEye is a marketing dashboard tool that focuses on customer experience, review performance and social insight across multiple marketing channels.

High level is great... but you need to see the nitty gritty, too.

With more granular data capabilities than anywhere else, you finally have the lens to fully understand all layers of your business. With TapClicks, you get access to seemingly-unlimited fields, and custom-built data views as well. Our team delivers the deepest intricacies of any platform and ensure you get the most information possible.

Available Data Views

Group your data in ways you never thought of before and discover intriguing new insights. You can apply deeper insights with TapClicks—complex visualizations. Slice and dice, group and cluster. Drill down from campaign level to creative level.

Take a look at some of our more popular and out-of-the-box data fields supported. Keep checking back as we are always adding new metrics and data fields.

1 Star Reviews 2 Star Reviews
3 Star Reviews 4 Star Reviews
5 Star Reviews Action
Activity Date Address
Address Line 2 Alias
Answers Avg. Industry Rating All Time
Avg. Industry Rating Last 30 Days Avg. Rating All Time
Avg. Rating Last 30 Days Avg. Rating for Period
Bing Searches Branded Queries
Business Business ID
Business Name Category
Check In Count City
Clicks To Website Comments
Completed Count
Country Cover Image URL
Created Customer ID
Customer Name Date
Direct Queries Discovery Queries
Email Address Email Clicks - Mobile BirdEye
Email Clicks - Mobile Google Email Clicks - Mobile Other Sites
Email Clicks - Mobile Yelp Email Clicks - PC BirdEye
Email Clicks - PC Google Email Clicks - PC Other Sites
Email Clicks - PC Yelp Email Clicks Percent
Email Clicks Total Email ID
Email Opens - Mobile Android Email Opens - Mobile IOs
Email Opens - Mobile Other Email Opens - PC
Email Opens - Tablet Android Email Opens - Tablet IOS
Email Opens - Tablet Other Email Opens Percent
Email Opens Total Employee ID
Entities Facebook ID
Facebook Impressions First Name
Get Direction Clicks Google Map Views
Google Search Views Image URL
Industry Review Count All Time Industry Review Count Last 30 Days
Language Last Modified
Last Name Lifetime Clicks
Lifetime Emails Click Rate Lifetime Emails Clicks
Lifetime Emails Open Rate Lifetime Emails Opens
Lifetime Emails Sent Lifetime SMS Click Rate
Lifetime SMS Clicks Lifetime SMS Open Rate
Lifetime SMS Opens Lifetime SMS Sent
Live Listings Locale
Location Name Logo URL
Middle Name Milestone
Name Negative % All Time
Negative % Last 30 Days Negative All Time
Negative Last 30 Days Neutral % All Time
Neutral % Last 30 Days Neutral All Time
Neutral Last 30 Days Nick Name
Owner Name Payment
Percent of Total Phone Call Clicks
Phone Number Positive % All Time
Positive % Last 30 Days Positive All Time
Positive Last 30 Days Presence Count
Profile Link Question Count
Questions Rating
Recommended Request Date
Response Response Date
Response ID Responses
Review Count All Time Review Count Last 30 Days
Review Count for Period Review Date
Review ID Review Link
Review Requests Last 30 Days Review Requests SMS Last 30 Days
SMS - Destination - Yelp SMS - Destination BirdEye
SMS - Destination Google SMS - Destination Other SItes
SMS Message Clicks SMS Messages Sent
SMS Percent Sentiment Type
Share Reviews Last 30 Days Source
State Status
Survey ID Survey Id
Survey Link Survey Name
Thumbnail Ticketed
Timestamp Timezone
Title Type
URL Visitors All Time
Visitors Facebook (30 Days) Visitors Facebook (All Time)
Visitors Google (30 Days) Visitors Google (All Time)
Visitors Last 30 Days Visitors Review Sites (30 Days)
Visitors Review Sites (All Time) Visitors Twitter (30 Days)
Visitors Twitter (All Time) Visitors Website (30 Days)
Visitors Website (All Time) Website URL
Zip Code

Action Activity Date
Business Business ID
Date Timestamp
Type

1 Star Reviews 2 Star Reviews
3 Star Reviews 4 Star Reviews
5 Star Reviews Address
Address Line 2 Alias
Avg. Industry Rating All Time Avg. Industry Rating Last 30 Days
Avg. Rating All Time Avg. Rating Last 30 Days
Avg. Rating for Period Business
Business ID Category
City Country
Cover Image URL Date
Industry Review Count All Time Industry Review Count Last 30 Days
Language Lifetime Emails Click Rate
Lifetime Emails Clicks Lifetime Emails Open Rate
Lifetime Emails Opens Lifetime Emails Sent
Lifetime SMS Click Rate Lifetime SMS Clicks
Lifetime SMS Open Rate Lifetime SMS Opens
Lifetime SMS Sent Logo URL
Negative % All Time Negative % Last 30 Days
Negative All Time Negative Last 30 Days
Neutral % All Time Neutral % Last 30 Days
Neutral All Time Neutral Last 30 Days
Payment Phone Number
Positive % All Time Positive % Last 30 Days
Positive All Time Positive Last 30 Days
Presence Count Profile Link
Review Count All Time Review Count Last 30 Days
Review Count for Period Review Requests Last 30 Days
Review Requests SMS Last 30 Days Share Reviews Last 30 Days
State Status
Timezone Type
Visitors All Time Visitors Facebook (30 Days)
Visitors Facebook (All Time) Visitors Google (30 Days)
Visitors Google (All Time) Visitors Last 30 Days
Visitors Review Sites (30 Days) Visitors Review Sites (All Time)
Visitors Twitter (30 Days) Visitors Twitter (All Time)
Visitors Website (30 Days) Visitors Website (All Time)
Website URL Zip Code

Business Date
Name URL

Business Count
Date Name

Business Business ID
Customer ID Date
Email Address First Name
Last Name Middle Name
Phone Number

Business ID Business Name
Category Date
Lifetime Clicks Percent of Total
Source

Business Business ID
Check In Count Count
Date Email Clicks - Mobile BirdEye
Email Clicks - Mobile Google Email Clicks - Mobile Other Sites
Email Clicks - Mobile Yelp Email Clicks - PC BirdEye
Email Clicks - PC Google Email Clicks - PC Other Sites
Email Clicks - PC Yelp Email Clicks Percent
Email Clicks Total Email ID
Email Opens - Mobile Android Email Opens - Mobile IOs
Email Opens - Mobile Other Email Opens - PC
Email Opens - Tablet Android Email Opens - Tablet IOS
Email Opens - Tablet Other Email Opens Percent
Email Opens Total Employee ID
Image URL Milestone
Rating SMS - Destination - Yelp
SMS - Destination BirdEye SMS - Destination Google
SMS - Destination Other SItes SMS Message Clicks
SMS Messages Sent SMS Percent

Address Address Line 2
Alias Bing Searches
Branded Queries Business
Business ID Category
City Clicks To Website
Country Date
Direct Queries Discovery Queries
Entities Facebook Impressions
Get Direction Clicks Google Map Views
Google Search Views Language
Live Listings Payment
Phone Call Clicks Phone Number
State Status
Timezone Type
Website URL Zip Code

Answers Business
Business ID Completed
Customer Name Date
Locale Location Name
Question Count Questions
Request Date Response Date
Response ID Survey ID
Survey Name Ticketed

Business City
Comments Date
Email ID Facebook ID
First Name Last Name
Nick Name Rating
Recommended Response
Response Date Review Date
Review ID Review Link
Sentiment Type Source
State Status
Thumbnail Title

Business ID Business Name
Category Date
Lifetime Clicks Percent of Total
Source

Business Business ID
Created Date
Last Modified Name
Owner Name Question Count
Responses Status
Survey Id Survey Link

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